The One Number You Need: Your Complete Guide To The Cobb County Police Non-Emergency Phone Number (Updated 2025)
Finding the correct non-emergency number for the Cobb County Police Department (CCPD) is crucial for reporting non-life-threatening incidents and avoiding tying up the 911 system. As of the current date in December 2025, the single most important number for non-emergency dispatch in unincorporated Cobb County is 770-499-3911. This number connects you directly to the Cobb County 911 Communications Center, ensuring your call is routed to the appropriate law enforcement, fire, or EMS service without the urgency of a true emergency.
This comprehensive guide will provide you with the main non-emergency dispatch line, the contact information for all five police precincts, and a breakdown of new, specialized resources like the Community Assistance Response Team (C.A.R.T.) that are designed to handle non-violent, non-emergency calls, ensuring you get the right help quickly and efficiently.
The Official Cobb County Non-Emergency Dispatch Number
The Cobb County Police Department (CCPD) operates a centralized dispatch system with a dedicated number for situations that require a police response but do not pose an immediate threat to life or property. This is the number to save in your phone immediately.
Cobb County Police Non-Emergency Dispatch (The Main Number)
- Primary Non-Emergency Phone Number: 770-499-3911
- Purpose: This is the 24/7 line for reporting incidents that are not in progress, requesting an officer to file a report, or asking for general law enforcement assistance in unincorporated Cobb County.
It is vital to understand the difference between an emergency and a non-emergency call. Calling 911 is reserved for true, life-threatening situations where immediate action is required. The 770-499-3911 line is for everything else that requires a police response, such as:
- Reporting a theft that occurred hours ago.
- Reporting minor property damage or vandalism.
- Requesting a welfare check on a neighbor.
- Reporting a suspicious, but non-threatening, vehicle or person.
- Filing a minor accident report (if no injuries or major traffic blockage).
Jurisdiction Clarity: Know Who to Call in Cobb County
Cobb County is large and contains several independent cities, each with its own police department. Calling the wrong department can cause significant delays in response time. The Cobb County Police Department (CCPD) only has primary jurisdiction over the unincorporated areas of Cobb County.
If your incident occurs within the city limits of one of the following municipalities, you must call that city's police department's non-emergency line:
- Marietta Police Department: Call the main Cobb dispatch (770-499-3911), which will transfer you, or their administrative line (770-794-5300).
- Smyrna Police Department: Check their official website for their specific non-emergency number.
- Kennesaw Police Department: Check their official website for their specific non-emergency number.
- Acworth Police Department: Check their official website for their specific non-emergency number.
- Powder Springs Police Department: Their non-emergency dispatch is also routed through the main Cobb 911 number (770-499-3911).
If you are unsure whether you are in a city limit or an unincorporated area, always call 770-499-3911 first. The dispatcher will be able to determine your precise location and transfer your call to the correct city agency if necessary.
CCPD Precinct Contact Numbers for Administrative Needs
The Cobb County Police Department is divided into five precincts, each serving a specific geographic area. While the 770-499-3911 number should be used for dispatching an officer, you can contact your local precinct directly for administrative matters, to speak with a Major, or for community outreach information. Note that these are not 24/7 dispatch numbers.
Cobb County Police Precinct Directory
For non-dispatch administrative inquiries, use the following numbers during normal business hours:
- Precinct 1 (North Precinct - Kennesaw): 770-499-4181
- Precinct 2 (South Precinct - Austell): 770-499-4182
- Precinct 3 (East Precinct - Cumberland/Smyrna): 770-499-4183 (Administrative Line)
- Precinct 4 (West Precinct - Marietta/Lower Roswell): 770-499-4184
- Precinct 5 (Southwest Precinct - Powder Springs): 770-499-4185 (Administrative Line)
New Non-Emergency Resources: The CART Program and Online Reporting
The Cobb County Police Department is continually evolving its services to better manage non-emergency calls and community needs. Two significant resources you should be aware of in 2025 are the Community Assistance Response Team and the Police to Citizen (P2C) Online Portal.
Community Assistance Response Team (C.A.R.T.)
In a major update to non-emergency response, the Cobb County Police Department has launched the Community Assistance Response Team (C.A.R.T.) civilian unit. This team is designed to handle non-violent, non-criminal, non-emergency situations, freeing up sworn police officers to focus on higher-priority calls.
When you call the main non-emergency number (770-499-3911) for a situation like a minor dispute, a homeless person in need of services, or a mental health crisis that is not immediately dangerous, the dispatcher may route your call to the C.A.R.T. Unit. This ensures a more appropriate, service-oriented response for these complex issues.
Police to Citizen (P2C) Online Reporting
For certain types of minor incidents, you may not even need to call the non-emergency number. The Cobb County Police Department offers an online portal, known as "Police to Citizen" (P2C), where you can perform several functions:
- Crash Reports: The P2C portal is the primary way to search for and obtain copies of traffic accident reports filed by a CCPD officer.
- Incident Search: You can search the public safety incident database for information on events reported in your area.
- Online Reporting Eligibility: While crash reports are the most common online service, you may be able to file reports for minor, non-violent crimes, such as lost property or minor vandalism, if specific criteria are met (e.g., no suspect information, no evidence, not in progress). Always check the P2C portal guidelines or call 770-499-3911 to confirm if your incident qualifies for online reporting.
How to Decide: 911 vs. 770-499-3911
When in doubt, it is always better to call 911. However, knowing the distinction helps keep emergency lines clear for true crises. Use this quick guide:
| Call 911 (Emergency) | Call 770-499-3911 (Non-Emergency) |
|---|---|
| A crime is in progress (e.g., a burglary). | A crime has already occurred, and the suspect is gone (e.g., a stolen bicycle reported hours later). |
| There is a fire or medical emergency. | Reporting suspicious activity that is not an immediate threat. |
| A vehicle accident with serious injuries or major traffic blockage. | Requesting a vacation watch for your home. |
| Any situation where a life or property is in immediate danger. | Administrative questions for a specific police precinct. |
By utilizing the main Cobb County Police non-emergency phone number, 770-499-3911, you are helping the Cobb County 911 Communications Center allocate resources effectively, ensuring that both high-priority emergencies and important non-urgent matters are handled with the professional attention they deserve.
Detail Author:
- Name : Marie Trantow
- Username : dstark
- Email : gus.oconner@gmail.com
- Birthdate : 1976-09-20
- Address : 2852 Zboncak Mountains Suite 485 Nikolausbury, CT 27395
- Phone : (803) 360-2712
- Company : Jacobs, Morar and Boehm
- Job : Skin Care Specialist
- Bio : Magni qui aspernatur aut et enim et nemo. Sint blanditiis quam nihil nesciunt expedita autem. Minima tenetur eos eveniet voluptas facere omnis.
Socials
linkedin:
- url : https://linkedin.com/in/ebba.senger
- username : ebba.senger
- bio : Sunt quisquam doloremque et nisi beatae.
- followers : 3036
- following : 588
instagram:
- url : https://instagram.com/ebba_senger
- username : ebba_senger
- bio : Maiores fugit sed ea sed et porro. Deleniti voluptate tempore in corporis.
- followers : 2106
- following : 788
twitter:
- url : https://twitter.com/ebbasenger
- username : ebbasenger
- bio : Vitae et eveniet qui non tenetur reiciendis. Amet deleniti consequatur minus dolor dignissimos molestias. Voluptas minima soluta quia omnis quos.
- followers : 429
- following : 1398
