5 Essential Steps: How To Link Verizon To Ticketmaster For Exclusive Presale Tickets And VIP Access

Securing exclusive presale tickets for your favorite artists and events has become a competitive sport, but if you're a Verizon customer, you hold a major advantage. As of today, December 21, 2025, the partnership between Verizon and Ticketmaster (powered by Live Nation) remains one of the most powerful ways to get early access to millions of tickets before the general public. This is all managed through the Verizon customer loyalty program, now known as myAccess (which has replaced the older Verizon Up branding).

The key to unlocking these coveted perks—including presale codes, VIP experiences, and customer deals—is correctly linking your Verizon account to your Ticketmaster profile. We've compiled the most current, step-by-step guide for 2025, detailing the exact process, essential eligibility requirements, and crucial troubleshooting tips to ensure you don't miss out on the next big show.

The Exclusive Benefits of Linking Your Verizon myAccess to Ticketmaster

The Verizon/Ticketmaster partnership is more than just a simple discount; it’s an ecosystem designed to give Verizon customers a significant edge in the live entertainment world. The rewards are funneled through the myAccess program, which is the current iteration of Verizon’s customer loyalty platform. Linking your accounts grants access to a powerful set of exclusive benefits:

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• Exclusive Presale Tickets: This is the main draw. Verizon customers get early access to purchase tickets for major concerts, sporting events, and theater shows before they are available to the general public. The typical limit is four (4) Presale Tickets per event, though this can vary by artist or venue.
• VIP Experiences and Local Passes: Beyond just tickets, the partnership offers opportunities for VIP Experiences, such as on-pitch access during games, exclusive player meet and greets, and special viewing areas. You may also qualify for Local Passes, providing deals on local events.
• Limited-Edition Merch Drops: Access to exclusive, limited-edition merchandise and swag associated with major tours or events.
• Anytime Deals and Customer Deals: Personalized discounts and special offers that extend beyond just live events, available year-round to myAccess members.

Step-by-Step Guide: 5 Essential Actions to Link Verizon and Ticketmaster in 2025

The linking process is initiated either directly through the Ticketmaster website/app or via the My Verizon application. The most reliable method is often to start with the myAccess offer.

Action 1: Verify Your Verizon myAccess Eligibility

Before attempting to link, ensure your Verizon plan qualifies for the myAccess program. Not all older or basic plans are automatically included. MyAccess is available to customers with a qualifying mobile phone and/or home internet account, including Fios services only.

• Check Your Plan: Popular eligible plans include "5G Get More" and many of the current "Unlimited" plans (like Unlimited Welcome or Unlimited Plus), but you must specifically have the myAccess feature included or added.
• The Account Role: You must be the Account Owner or an Account Manager with the appropriate permissions to successfully link the accounts. Sub-accounts or non-management lines may be blocked.
• Access the Feature: Log in to the My Verizon App or the Verizon website. Look for the "myAccess" or "Verizon Up" section in your account dashboard or rewards center.

Action 2: Initiate the Link from Your My Verizon App

The most common and effective way to link is by claiming a Ticketmaster offer directly from your Verizon rewards feed.

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1. Find the Offer: In the My Verizon App, navigate to the "myAccess" or "Rewards" section. Look for the specific "Presale Tickets" or "Live Nation/Ticketmaster" offer.
2. Claim the Offer: Tap on the offer. This action often generates a unique presale code or, more commonly, a direct link to the Ticketmaster platform for verification.
3. Follow the Prompt: Verizon will prompt you to authenticate your account and then redirect you to the Ticketmaster site.

Action 3: Connect Accounts on the Ticketmaster Platform

Once redirected from the My Verizon App, or if you choose to start directly on Ticketmaster, follow these steps:

1. Log into Ticketmaster: Go to the Ticketmaster website or app and log into your account.
2. Navigate to Settings: Go to "My Profile" or "Account Settings."
3. Find Connected Accounts: Locate the "Connected Accounts" section within your profile settings.
4. Select Verizon: You will see an option to link or connect your Verizon account. Click the link and follow the on-screen prompts to log in using your Verizon credentials (My Verizon username and password).
5. Confirm and Authorize: You will be asked to authorize Ticketmaster to access your Verizon myAccess status. Confirm the connection. Your accounts should now be successfully linked.

Troubleshooting Common Linking Errors and Presale Day Strategies

Even with a clear process, users often encounter common errors or confusion, especially on the high-pressure day of a major presale.

Solving the "Not an Account Owner" Error

This is the most frequent error. If you receive a message stating you are not eligible or not the Account Owner, you need to contact the primary account holder for your family plan. The Account Owner must either:

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1. Perform the linking process themselves.
2. Elevate your role to an Account Manager via the My Verizon App or website, which grants the necessary permissions.

Dealing with Verification Code (Short Code SMS) Issues

The linking process or claiming a presale code often requires a one-time verification code sent via SMS (a short code text). If you are not receiving this code:

• Check Short Code Status: Some older or specialized plans may have "short code messaging" disabled. Contact Verizon support and ask them to verify that short code SMS is enabled on your line.
• Perform a Network Reset: In some cases, a simple Network Reset on your device can resolve temporary messaging blocks.
• Wait and Try Again: High-traffic periods (like the start of a major presale) can delay codes. Wait 5-10 minutes before requesting a new code.

The Presale Day Strategy: Timing is Everything

Linking your accounts is only the first part; successfully buying tickets requires strategy, especially when using a presale code.

• Link in Advance: Do not wait until the morning of the presale to link your accounts. Do it days or weeks ahead of time to confirm functionality.
• The Presale Link vs. Code: For many Verizon myAccess presales, you won't need a separate code. Instead, your linked account status on Ticketmaster will grant you access. However, some events still use a code displayed in your My Verizon app. Always check the specific offer details.
• Stay on Ticketmaster: On the day of the presale, log into Ticketmaster and be on the event page early. Many experienced users recommend staying on the Ticketmaster waiting room page rather than waiting for the link to appear on the My Verizon app at the exact start time, as the latter can be delayed.

Conclusion: Maximizing Your Exclusive Access

The Verizon myAccess and Ticketmaster partnership is a significant value-add for qualifying Verizon customers, providing a crucial advantage in the competitive world of ticket sales. By following the 5 essential steps—verifying your eligibility, initiating the link through the My Verizon app, and confirming the connection in Ticketmaster's "Connected Accounts"—you ensure you are ready to claim your exclusive Presale Tickets and VIP Experiences in 2025. Don't let a simple technicality like an unlinked account or a verification error stand between you and your favorite live events. Link your accounts today and be ready for the next drop!

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