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5 Essential Tennessee SNAP Updates For 2025: New Rules, EBT Changes, And The Summer Food Program Overhaul

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Navigating the Supplemental Nutrition Assistance Program (SNAP) in Tennessee requires up-to-date information, especially with significant policy changes taking effect in 2025. The agency formerly known by many as the "food stamp office" is officially the Tennessee Department of Human Services (TDHS), and it manages all aspects of the SNAP program, distributing benefits via the Electronic Benefit Transfer (EBT) card. As of December 20, 2025, the most critical updates revolve around new time limits for certain recipients and a major overhaul of the state's summer food assistance for children, making it vital for current recipients and new applicants to understand the revised landscape of benefits.

The TDHS operates 133 office locations across the state, ensuring that every county has access to in-person support, but the modern application and management process is heavily focused on the digital One DHS Customer Portal. Whether you are applying for the first time, managing your existing benefits, or checking your EBT card balance, understanding the official channels and the newest regulations is the key to maintaining your food assistance. These changes are designed to comply with federal mandates while also addressing state-specific needs for low-income households.

The Official Tennessee "Food Stamp Office": Your TDHS Contact Guide

The term "food stamp office" is an outdated name for the state agency that administers the program. In Tennessee, that role is filled by the Tennessee Department of Human Services (TDHS). The TDHS is responsible for processing all SNAP applications, determining eligibility, managing case files, and issuing benefits.

TDHS Office Locations and Contact Information

The TDHS is one of the few state agencies with a physical presence in all 95 counties, operating 133 office locations statewide. While the main administrative office is located in Nashville, applicants and recipients are encouraged to visit their local county office for in-person assistance, document verification, and interviews. The central address for the TDHS is 505 Deaderick St, Nashville, TN 37243-1402, in Davidson County.

  • Official Agency: Tennessee Department of Human Services (TDHS)
  • Program Name: Supplemental Nutrition Assistance Program (SNAP)
  • Benefit Card: Electronic Benefit Transfer (EBT) Card (also known as the Benefit Security Card)
  • Online Portal: The One DHS Customer Portal (OneDhs.Tn.Gov/Csp) is the primary resource for applications and case management.

Using the One DHS Customer Portal is the fastest way to apply and submit required verification documents, which can significantly reduce the application processing time.

3 Critical Tennessee SNAP Changes You Must Know for 2025

The year 2025 introduces several significant changes to the Tennessee SNAP program, impacting both the application process and specific categories of recipients. Staying informed about these updates is crucial for continued benefit access.

1. New Time Limits for ABAWD Recipients

A major federal rule change affecting the Able-Bodied Adults Without Dependents (ABAWD) category is scheduled to begin in Tennessee on January 1, 2025, and run through December 31, 2027. This rule reinstates a time limit for certain adults aged 18–52 who do not have dependents and are not disabled.

What the ABAWD Rule Means:

  • ABAWDs are generally limited to receiving SNAP benefits for only three months in a 36-month period.
  • To continue receiving benefits beyond the three-month limit, the individual must meet work requirements, such as working or participating in a work program for at least 80 hours per month.
  • Customers who fall into the ABAWD category need to be proactive in understanding their work requirement options to avoid losing their benefits.

2. Tennessee Opts Out of Federal Summer EBT (SUN Bucks)

In a significant shift for 2025, the Tennessee Department of Human Services announced that the state will not opt into the federally funded Summer EBT program, also known as SUN Bucks. This program was designed to provide additional food assistance to families with children during the summer months when school is out.

The Replacement Program:

Instead of the federal program, Tennessee decided to implement a new state-funded food assistance program. The state cited high administrative costs as the reason for opting out of the federal program. This new state-run initiative will likely have its own unique set of rules, eligibility criteria, and benefit distribution methods. Families who previously relied on P-EBT or Summer EBT should monitor TDHS announcements closely for details on how the new state program will work, including application and distribution dates.

3. Digital-First Application and Verification Mandate

While in-person visits remain an option, the TDHS is heavily promoting the use of the One DHS Customer Portal for all interactions. This digital shift streamlines the process for both applicants and the Department.

Key Digital Actions:

  • Application Submission: Complete your initial SNAP application online.
  • Document Upload: Applicants can upload all necessary verification documents (proof of income, residency, identity, etc.) directly to the portal. This is the fastest way to meet submission requirements.
  • Case Management: Recipients can use the portal to view the latest case information, report changes, and manage their renewal process.

Your Guide to Tennessee SNAP Eligibility, Benefits, and EBT Management

Understanding the basics of the Supplemental Nutrition Assistance Program is essential for anyone seeking or currently receiving food assistance in Tennessee. The program is designed to help low-income households purchase nutritious food.

How to Apply for SNAP Benefits in Tennessee

The application process is straightforward and can be completed in a few steps. The TDHS has a federal mandate to approve or deny most SNAP applications and provide benefits for eligible applicants within 30 days of the application date.

  1. Online Application: The recommended method is to apply online through the One DHS Customer Portal (OneDhs.Tn.Gov/Csp).
  2. In-Person or Mail: Applications can also be completed at a local TDHS field office or printed and mailed to the Department.
  3. Interview: A mandatory interview is required to complete the application process. This may be conducted over the phone or in person.
  4. Verification: You must provide verification documents to prove your household's income, resources, residency, and citizenship/legal status. Uploading these via the portal is the quickest option.

Checking Your Tennessee EBT Card Balance

Your benefits are deposited onto a Tennessee Benefit Security Card, which functions like a debit card. Benefits are deposited on a schedule based on the last two digits of the Social Security Number used during the application. There are several convenient ways to check your current balance:

  • Online Portal: Use the official ConnectEBT portal for Tennessee.
  • Mobile App: Many recipients use third-party apps, such as the Benny app, which provides a live SNAP and cash balance.
  • Phone: Call the customer service number on the back of your EBT card.
  • Receipt: Check the remaining balance printed on your receipt after a purchase at an approved vendor.

Key Eligibility Factors

Eligibility for SNAP is determined by a combination of factors, primarily household size, income, and resources. While specific limits are subject to change annually, the core requirements remain consistent:

  • Gross Income Test: Your household's total gross income must generally be at or below 130% of the federal poverty level.
  • Net Income Test: Your net income (after deductions) must be at or below 100% of the federal poverty level.
  • Resource Test: Most households must have countable resources (like bank accounts) below a certain limit ($2,750 or $4,250 for households with an elderly or disabled member).
  • Residency: You must be a resident of the state of Tennessee.

For Tennesseans making less than $150 a month before the application, the TDHS is required to expedite the processing and provide benefits quickly if eligible. The TDHS is committed to meeting federal and state guidelines to ensure timely processing of all Supplemental Nutrition Assistance Program applications.

5 Essential Tennessee SNAP Updates for 2025: New Rules, EBT Changes, and The Summer Food Program Overhaul
tennessee food stamp office
tennessee food stamp office

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