7 Crucial Updates To Know Before Logging Into Orrstown Bank Online Banking In 2025
Navigating the digital landscape of your finances requires up-to-date information, especially with recent major changes to the Orrstown Bank platform. As of December 22, 2025, clients—including those from the recent systems integration—must be aware of several crucial updates to ensure a smooth and secure online banking experience. This guide breaks down the essential steps for accessing your accounts, the new security features, and the latest digital tools available through the updated platform.
The core of Orrstown Bank’s digital experience revolves around the secure online login portal and the new, consolidated mobile application. Following the significant systems integration with Peoples Bank in late 2024, the bank rolled out a new and improved digital banking platform, meaning the login process and available features have been enhanced for all users. Staying informed on these changes is key to maximizing the convenience of managing your funds from anywhere, whether you are a long-time customer or a legacy client.
Orrstown Bank: A Brief Profile and Key Digital Entities
Orrstown Bank is a community bank with a deep history and a growing regional footprint. Understanding the institution behind your digital platform provides a foundation of trust and topical authority.
- Founded: 1919.
- Founding Location: Orrstown, Pennsylvania.
- Headquarters: Shippensburg, Pennsylvania.
- Service Area: Operates over 30 locations throughout 13 counties in Pennsylvania (PA) and Maryland (MD).
- President and CEO: Thomas R. Quinn, Jr..
- Parent Company: Orrstown Financial Services, Inc. (NASDAQ: ORRF).
For all digital transactions, including setting up direct deposit or wire transfers, the bank’s official nine-digit code is a critical entity:
- Official Orrstown Bank Routing Number: 031315036.
7 Essential Updates and Login Features for 2025
The digital banking experience has been significantly upgraded following the systems integration in November 2024. These are the most important updates and features you need to know about your Orrstown Bank online login and mobile app.
1. The New Consolidated Mobile App (Post-Integration)
Following the integration with Peoples Bank, Orrstown Bank launched a new, unified mobile banking application, replacing previous versions for all clients. This "New Orrstown Bank App" has been available since October 2024 and is the primary method for mobile access.
- Key Access Point: The app is available on both the Apple App Store and Google Play Store.
- Biometric Login: Users can log in quickly and securely using password, fingerprint, or Face ID on compatible devices.
- Functionality: It offers full functionality, including checking balances, viewing transaction history, transferring funds, and mobile check deposit.
2. Critical Systems Integration Notice for Legacy Clients
The November 2024 systems integration was a major event, temporarily affecting online banking services and requiring action from legacy Peoples Bank clients. If you were a Peoples Bank customer, your old login credentials may have been migrated or require a one-time setup on the new Orrstown platform.
- Login ID: Your login ID is generally the same as your previous online banking Login ID and password.
- Routing Number Change: Legacy PeoplesBank clients were required to update employers and payees with the new Orrstown Bank routing number (031315036) after November 12, 2024.
3. Enhanced Security and Fraud Prevention Tools
Security remains a top priority, and the online banking platform uses the same robust security infrastructure as the mobile app.
- Strong Passwords: You are required to establish a unique username and a complex password that contains a mix of characters.
- Card Lock Feature: A crucial security tool is Advanced Card Management, which allows you to instantly "Card Lock"—turning your debit card on and off from the app if it is lost, stolen, or misused.
- Account Alerts: Set up instant alerts for transactions, low balances, and other activities to monitor your account in real-time.
4. Comprehensive Digital Banking Features
The Orrstown Bank online login portal is not just for viewing balances; it is a full-service digital branch. The following features are standard for all personal and business accounts:
- Bill Pay: Pay bills online with flexible scheduling options, ensuring timely payments to your creditors.
- e-Statements: Access electronic statements and documents securely through the "Statements & Documents" menu, reducing paper clutter.
- Transaction History Export: Easily export your transaction history to financial software like Excel or Quicken® for budgeting and tax purposes.
- Mobile Check Deposit: Deposit checks remotely using the mobile app, with consumer deposits credited the next business day if made by the 4:30 PM cutoff time.
5. Updated Funds Availability Policy (Effective July 2025)
A major and recent update for 2025 is the change to the bank's Funds Availability Policy, which affects how quickly deposited funds become accessible.
- ATM Withdrawal Limit: The ATM cash withdrawal limit has been raised from $450 to $550, offering greater access to cash on demand.
- Exception Hold Threshold: The threshold for exception holds (which affect new accounts or large deposits) has been updated, so it is important to review the full policy details on the bank’s website.
6. Troubleshooting Your Orrstown Bank Online Login
If you encounter issues accessing your account, the solution is often simple. The most common login problems relate to credential management.
- Forgot Password/Username: The online portal and mobile app both feature a link to reset your credentials. The process typically involves verifying your identity using your account number, Social Security Number (SSN), and other personal details.
- Locked Account: If you enter your password incorrectly too many times, your account may be temporarily locked for security. You will need to contact the Client Service Center to unlock your access.
- Browser Issues: Ensure you are using a modern, updated web browser (Chrome, Firefox, Edge, Safari) and that your cache and cookies are cleared.
7. Direct Access to Client Service Center
For immediate assistance with login issues, technical support, or general account inquiries, the Client Service Center is your best resource.
- Client Service Center Phone Number: 1-888-677-7869.
- Hours of Operation: Monday to Friday (8:00 AM – 5:00 PM EST) and Saturday (8:00 AM – 12:00 PM EST).
- Fraud Reporting: Use the same number if you suspect fraudulent activity on your debit card or account.
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