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The Essential Guide To The Erie PA Non-Emergency Police Number: When To Call (814) 870-1125 And Local Contacts

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Knowing the correct non-emergency police number for the City of Erie, Pennsylvania, is a fundamental piece of information for every resident, business owner, and visitor. As of December 21, 2025, the primary non-emergency line for the Erie Police Department (EPD) is (814) 870-1125. This number is your direct link to law enforcement for situations that require a police response but do not involve an immediate threat to life, health, or property. Utilizing this dedicated non-emergency line is crucial for keeping the 911 system clear for true, life-threatening emergencies, ensuring that fire, medical, and police first responders can reach critical scenes without delay.

This comprehensive guide provides the definitive contact information for the City of Erie and surrounding Erie County, including the Pennsylvania State Police, Millcreek Township, and other vital public safety and animal control services. Understanding the precise circumstances that warrant a non-emergency call versus a 911 call is the key to responsible and effective community safety.

The Definitive Erie PA Non-Emergency Police Contact Directory

The Erie Police Department (EPD) is the primary law enforcement agency for the City of Erie, operating out of its headquarters at 626 State Street, Erie, PA 16501. The non-emergency number is answered by the same dedicated staff members at the Erie County 911 Center who handle emergency calls, but using the 10-digit number ensures your report is logged correctly without tying up an emergency line.

City of Erie Non-Emergency Contact Information

  • Erie Police Department Non-Emergency Dispatch: (814) 870-1125
  • Erie Police Department Address: 626 State Street, Erie, PA 16501
  • City of Erie Fire Department Non-Emergency: (814) 870-1400
  • City of Erie Animal Enforcement: (814) 870-1136

Erie County and Regional Police Non-Emergency Numbers

For residents living outside the immediate city limits, such as in Millcreek, Summit, or Lawrence Park, contacting your local township police department directly via their non-emergency line is the best practice. The Pennsylvania State Police (PSP) also maintains a presence throughout the county.

  • Pennsylvania State Police (PSP) Non-Emergency (Erie Barracks): (814) 898-1641
  • Millcreek Township Police Department Non-Emergency: (814) 833-7777
  • Lawrence Park Township Police Non-Emergency: (814) 898-1634
  • Summit Township Police Non-Emergency: (814) 898-1641
  • Corry Police Department Non-Emergency: (814) 664-2222
  • Edinboro Police Department Non-Emergency: (814) 734-1712
  • Girard Police Department Non-Emergency: (814) 774-2651
  • Lake City Police Department Non-Emergency: (814) 774-3203 (often routed through a central dispatch)

The Crucial Difference: When to Call 911 vs. (814) 870-1125

The most important distinction for any citizen to grasp is the difference between an emergency and a non-emergency. Misusing 911 for routine matters can delay help for someone facing a life-or-death situation, making this knowledge a critical public safety responsibility. The Erie County Public Safety-911 Center emphasizes that 911 should be reserved only for immediate threats.

When to ALWAYS Dial 911

You should immediately dial or text 911 if you or someone else is facing a situation that poses an immediate risk to health, life, property, or the environment. These situations require a rapid deployment of police, fire, or EMS personnel.

  • Crimes in Progress: Burglary, assault, domestic violence, or a theft that is actively happening.
  • Fires: Any active fire or smoke investigation.
  • Medical Emergencies: Heart attack, stroke, serious injury, unconsciousness, or any life-threatening medical event.
  • Serious Accidents: Car crashes with injuries or blockages to traffic flow.
  • Suspicious Activity with Immediate Threat: Seeing someone break into a home or car, or a prowler who is still on the scene.

When to Use the Non-Emergency Number (814) 870-1125

The non-emergency line is designed for police matters that are not time-sensitive or where the suspects are no longer present. Calling the non-emergency number ensures your report is handled efficiently without burdening the emergency dispatch system.

  • Reporting a Past Crime: Filing a police report for a theft, vandalism, or burglary that occurred hours or days ago, and the suspect is gone.
  • Reporting Suspicious Activity (Non-Threatening): Noticing an abandoned vehicle, strange noises, or a known drug house without an immediate threat.
  • Noise Complaints: Dealing with loud neighbors or parties that are not escalating into a physical confrontation.
  • General Inquiries: Asking for information about police procedures, a neighborhood watch program, or a general police matter.
  • Filing a Police Report: When a report is necessary for insurance purposes (e.g., a minor property damage accident with no injuries).

Procedural Tips for Filing a Police Report in Erie County

If you need to file a police report using the non-emergency number, being prepared with specific information will help the dispatcher process your call quickly and accurately. Remember, police reports cannot be taken via email; you must call the non-emergency line or 911 for all report filing.

Key Information to Have Ready

When you call the Erie Police non-emergency line at (814) 870-1125, be ready to provide the following details:

  1. Location of the Incident: The exact street address, intersection, or landmark where the event occurred.
  2. Time of the Incident: The date and approximate time the event took place.
  3. Your Contact Information: Your name, phone number, and address.
  4. Detailed Description: A clear, concise description of the incident, including what happened, who was involved, and what was damaged or stolen.
  5. Suspect Information (If Applicable): Any known information about a suspect, including physical description, clothing, direction of travel, and vehicle make/model/license plate.

The dispatcher will determine if an officer needs to be dispatched to your location or if the report can be taken over the phone. Be patient, as non-emergency calls are often placed in a queue behind active emergency calls.

Beyond Police: Essential Erie County Non-Emergency Entities

Topical authority requires a complete picture of public safety resources. While the police non-emergency number is vital, many other local issues are handled by dedicated agencies. Having this list of non-police entities readily available can save valuable time and ensure you contact the correct local resource the first time.

Erie County Animal and Humane Services

Animal-related issues are often confusing, as different agencies handle domestic animals, wildlife, and cruelty cases.

  • City of Erie Animal Enforcement: (814) 870-1136 (For stray domestic animals and non-wildlife issues within City limits).
  • ANNA Shelter (After-Hours Stray Pick-up): (814) 451-0230 (For after-hours assistance with stray animals).
  • Erie Humane Society (Adoptions/General Contact): (814) 835-8331 (For general inquiries and intake appointments).
  • Erie Humane Society (Cruelty/Abuse Reporting): (814) 881-0220 (Dedicated line for reporting animal cruelty or neglect).
  • Wildlife Issues: For wildlife-related problems, contact the Pennsylvania Game Commission, as the local Animal Enforcement Officer (AEO) does not handle wildlife.

Mental Health and Crisis Support

For non-life-threatening mental health crises, dedicated services are available that are often more appropriate than police intervention.

  • Erie County Office of Drug and Alcohol Abuse: (814) 451-6877 (Available Monday-Friday).
  • Crisis Services/Mental Health Crisis: While not a non-emergency line, a local crisis hotline is often the best first step for mental health support, which can be found by searching "Erie County crisis services."

By saving the Erie PA non-emergency police number, (814) 870-1125, and keeping this directory of local entities handy, you contribute directly to the efficiency and safety of the entire Erie County community. Responsible use of these resources ensures that immediate threats are met with rapid 911 response, while routine matters are handled appropriately and effectively by the dedicated non-emergency teams.

The Essential Guide to the Erie PA Non-Emergency Police Number: When to Call (814) 870-1125 and Local Contacts
erie pa non emergency police number
erie pa non emergency police number

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