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5 Critical Updates You Must Know Before Visiting The Pontiac Secretary Of State SUPER!Center

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Planning a visit to the Secretary of State (SOS) office in Pontiac, Michigan, requires knowing the most recent changes to save you time and frustration. As of December 22, 2025, the Pontiac branch is officially designated as an Oakland Co. SUPER!Center, a key distinction that reflects its expanded services and technological upgrades designed to improve the customer experience. This article provides the definitive, up-to-date guide on location, hours, appointment systems, and crucial community initiatives like the "Road to Restoration" program.

The Michigan Department of State (MDOS) continues to push customers toward online services, but for complex transactions like a new driver's license or a title transfer, an in-person visit is often mandatory. Understanding the current operational model, particularly the innovative appointment system used at the Pontiac SUPER!Center, is the difference between a quick 20-minute visit and a multi-hour ordeal.

The Pontiac Secretary of State: Location, Hours, and the SUPER!Center Advantage

The main Secretary of State office serving the Pontiac area is a state-of-the-art facility known as the Oakland Co. SUPER!Center. This location is one of the state's flagship branches, offering enhanced services and utilizing technology to manage customer flow efficiently.

Official Pontiac SOS Office Details

  • Official Name: Oakland Co. SUPER!Center
  • Address: 1608 N Perry St, Pontiac, MI 48340
  • Services Offered: Full range of MDOS services, including driver's licenses, state IDs, vehicle titles, new license plates, disability parking permits, and REAL ID processing.

Standard Operating Hours (Eastern Time)

The Pontiac SUPER!Center adheres to the standard Michigan Department of State weekly schedule, which includes extended hours on Wednesdays to accommodate working residents.

  • Monday, Tuesday, Thursday, Friday: 9:00 a.m. to 5:00 p.m.
  • Wednesday: 11:00 a.m. to 7:00 p.m. (Extended Hours)
  • Saturday & Sunday: Closed

The SUPER!Center Technology: QLess and Self-Service Kiosks

The "SUPER!Center" designation means the office is equipped with innovative time-saving measures. The most important is the QLess system, which allows customers to schedule an office visit up to six months in advance or join a virtual queue on the day of their visit.

By scheduling an appointment, the MDOS aims for customers to be served on time and be back on their way in about 20 minutes. You can schedule your visit online or by calling 888-SOS-MICH (888-767-6424).

For quick transactions, the office also features a Michigan SELF-SERVICE STATION kiosk, which is perfect for renewing vehicle registrations and walking away immediately with your new card and license plate decal.

Crucial Community Initiative: The Road to Restoration Clinic

One of the most significant and recent updates for Pontiac residents is the ongoing "Road to Restoration" initiative. This program is a vital resource for Michigan residents seeking to have their driving privileges restored after a suspension or revocation.

The Michigan Department of State, under Secretary of State Jocelyn Benson, partners with the Michigan Department of Attorney General and various community organizations to host these free clinics. They provide essential guidance on navigating the complex process of driver's license restoration.

Latest Pontiac Road to Restoration Dates

The Pontiac area has been a key location for this clinic. While one was successfully held on May 21, 2024, a future event is already scheduled, highlighting the continued focus on restoring driving privileges in the community.

  • Upcoming Clinic Date: Wednesday, May 21, 2025
  • Time: 10:00 a.m. to 4:00 p.m. (Walk-ins accepted from 11:00 a.m. to 4:00 p.m.)
  • Location: UWM Sports Complex, 867 S Blvd E, Pontiac, MI 48341

This event is a massive opportunity for residents to receive free, expert assistance on understanding how to get their license back, often a life-changing step for employment and daily mobility. Over 130 Detroit-area residents attended a previous clinic in Pontiac, demonstrating the high demand for this service.

Beyond the Counter: Essential Online and Self-Service Transactions

The MDOS strongly encourages residents to utilize their robust online services to avoid an office visit entirely. Many common transactions can be completed from the comfort of your home, saving you time and reducing wait times for others who require in-person assistance.

Top Transactions to Complete Online (Michigan.gov/SOS)

  • Vehicle Registration Renewal: Renew your vehicle tabs and receive your new decal and registration via mail. You can also use one of the many SELF-SERVICE STATION kiosks.
  • Duplicate Registration/Title: Request a duplicate registration or a duplicate vehicle title.
  • Change of Address: Update your address on your driver's license and vehicle records.
  • License Plate Orders: Order new or specialized license plates.
  • Disability Parking: Renew or replace a disability parking placard.

It is crucial to remember that certain services, such as obtaining a first-time REAL ID, taking a driving skills test, or certain complex title and vehicle registration issues, still require a scheduled in-person appointment at the Oakland Co. SUPER!Center. Always check the official Michigan SOS website before heading to the 1608 N Perry St office.

5 Critical Updates You Must Know Before Visiting the Pontiac Secretary of State SUPER!Center
secretary of state pontiac
secretary of state pontiac

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