7 Shocking Facts About 360 Balance & Dizziness Center Austin That Will Change How You See Vertigo Treatment
The 360 Balance & Dizziness Center in Austin, Texas, is not a typical physical therapy clinic; it is a highly specialized medical facility dedicated exclusively to diagnosing and treating complex balance and dizziness disorders. As of December 2025, the clinic continues its long-standing reputation as a leading authority in vestibular rehabilitation, offering a unique, multi-disciplinary approach that combines advanced diagnostic testing with specialized physical therapy.
For over two decades, the center has served more than 50,000 patients, establishing itself as a crucial resource for anyone suffering from debilitating symptoms like vertigo, unsteadiness, or post-concussion syndrome. Its continued success is built on a foundation of deep expertise, cutting-edge technology, and a patient-first philosophy that addresses the root cause of the problem, not just the symptoms. This article dives into the seven most compelling aspects of the 360 Balance & Dizziness Center that set it apart in the field of neuro-otologic care.
The Experts: The Specialized Team at 360 Balance & Dizziness Center
The foundation of the clinic’s topical authority rests on its highly credentialed and experienced staff. Unlike general physical therapy practices, the 360 Balance & Dizziness Center team is composed of therapeutic specialists who are experts in the niche field of vestibular and balance disorders.
Bridgett Wallace, PT, DPT: Founder & Clinical Visionary
The clinic was founded by Bridgett Wallace, PT, DPT, a widely recognized authority in vestibular rehabilitation and concussion management.
- Role: Founder and President of 360 Balance & Dizziness Center.
- Credentials: Holds a Doctorate of Physical Therapy (DPT).
- Specialized Certifications: Possesses competency-based certifications in both vestibular rehabilitation and concussion management, highlighting her deep expertise in complex neurological issues.
- Broader Impact: Dr. Wallace is also the co-founder and director of clinical education for 360 Neuro Health and the founder of 360 Living Balanced, demonstrating her commitment to educating both patients and other healthcare professionals globally.
The Multidisciplinary Team Structure
The clinic’s approach is inherently multidisciplinary, which is essential for diagnosing the complex causes of dizziness. The team includes a collaboration of:
- Physical Therapists (PTs): Specialists in vestibular rehabilitation therapy (VRT).
- Audiologists: Professionals who perform crucial diagnostic testing, as many balance issues originate in the inner ear.
- Nurses: Essential staff who also contribute to the diagnostic testing process.
This combined experience of the staff exceeds 60 years in testing, diagnosing, and treating patients with a wide variety of symptoms related to balance and dizziness.
Fact 1: They Offer Diagnostic Testing Unmatched in Austin
One of the most significant differentiators of the 360 Balance & Dizziness Center is its capacity to perform advanced, in-house diagnostic testing. This is a critical step because successful treatment relies entirely on an accurate diagnosis of the underlying cause of the balance disorder.
The clinic is noted for being one of the only facilities in Austin that provides a unique blend of diagnostic services alongside treatment.
- Vestibular Diagnostics: Testing focuses on evaluating the function of the vestibular system—the intricate network in the inner ear and brain that controls balance and spatial orientation.
- Audiology Integration: The presence of an audiologist and nurse on the team allows for immediate and comprehensive diagnostic testing that links hearing and balance, which are physically connected in the inner ear.
This comprehensive diagnostic capability means patients often do not need to be referred to multiple specialists for testing, streamlining the path from symptom to solution.
Fact 2: A Proven Track Record of Fixing Vertigo and Dizziness
The 360 Balance & Dizziness Center has built a powerful reputation based on patient outcomes, particularly for conditions like Vertigo. Reviews frequently highlight the staff's ability to "fix" sudden cases of vertigo quickly and effectively.
Their specialty, Vestibular Rehabilitation Therapy (VRT), is an evidence-based form of physical therapy designed to retrain the brain to compensate for inner ear deficits. The conditions they treat include:
- Benign Paroxysmal Positional Vertigo (BPPV)
- Post-Concussion Syndrome (PCS)
- Vestibular Neuritis and Labyrinthitis
- Ménière's Disease
- General Unsteadiness and Gait Disorders
- Balance issues related to aging or neurological conditions
This dedicated focus on the vestibular system ensures a higher level of success compared to general physical therapy practices.
Fact 3: They Are Award-Winning Experts in Austin Healthcare
The clinic’s excellence is formally recognized within the Austin medical community. The 360 Balance & Dizziness Center has consistently received the prestigious Austin Top Clinics award for more than 10 years.
This decade-long recognition is a testament to the clinic’s unwavering commitment to high-quality patient care, clinical expertise, and positive patient experiences. It serves as a strong indicator of their authority and trust within the local healthcare landscape.
Fact 4: A Dedicated Focus on Concussion Management
For athletes, accident victims, and anyone suffering from a traumatic brain injury (TBI), the clinic offers highly specialized concussion management services. This is a critical area, as post-concussion symptoms often include dizziness, balance problems, and visual disturbances.
Dr. Bridgett Wallace’s specialized certification in concussion management ensures that the clinic follows the latest protocols for safe return-to-play and return-to-life activities. Their treatment focuses on addressing the specific inner ear and visual-motor deficits that commonly follow a head injury, helping patients recover stability and cognitive function.
Fact 5: The Clinic Has a New, Updated Location (Current as of 2025)
To better serve the growing Austin community, the 360 Balance & Dizziness Center has moved to a new, modern facility. For prospective patients seeking the most current information, it is crucial to note their updated address.
- New Address: 4601 Spicewood Springs Road, Bldg II, Ste. 100, Austin, TX.
This update ensures that patients are directed to the correct location for their appointments and reflects the clinic's continuous growth and investment in its facilities.
Fact 6: The Founder is Driving Global Neuro-Health Education
The influence of the 360 Balance & Dizziness Center extends far beyond Austin. Founder Bridgett Wallace, PT, DPT, has leveraged her clinical success to launch related ventures that focus on education and broader wellness.
- 360 Neuro Health: Co-founded by Dr. Wallace, this entity focuses on clinical education for other healthcare professionals, disseminating the specialized knowledge and techniques developed at the clinic to a wider audience.
- 360 Living Balanced: This platform, also founded by Dr. Wallace, aims to guide people back to a "balanced life" after suffering from chronic dizziness or balance issues, showing a commitment to holistic patient recovery and long-term wellness.
This commitment to education and consulting solidifies the clinic’s position as a thought leader in the field of neuro-otologic physical therapy.
Fact 7: A Focus on Compassionate and Prompt Care
While their clinical expertise is paramount, patient reviews consistently emphasize the exceptional level of compassionate care provided by the staff. Patients often report that the team is "extremely nice" and "compassionate."
Furthermore, recognizing the distress caused by sudden dizziness or vertigo, the staff makes a concerted effort to schedule appointments "as soon as possible," a crucial factor when dealing with acute, debilitating symptoms. This combination of world-class expertise and empathetic service is what makes the 360 Balance & Dizziness Center a trusted name in Austin healthcare.
How to Get Started with 360 Balance & Dizziness Center
If you or a loved one is suffering from chronic dizziness, vertigo, or balance problems, the first step is often a comprehensive diagnostic evaluation. The clinic is set up to handle new patients and can provide guidance on insurance and necessary medical records.
By focusing on the unique blend of diagnostic testing, specialized Vestibular Rehabilitation Therapy (VRT), and the leadership of experts like Bridgett Wallace, PT, DPT, the 360 Balance & Dizziness Center continues to offer hope and effective solutions to those whose lives have been disrupted by dizziness and unsteadiness. Their commitment to personalized, evidence-based care has cemented their status as a true specialist in the Austin medical community.
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