5 Shocking Reasons Why Nelson Mazda Of Tulsa Dominates The Oklahoma Auto Market (And What They Offer Now)
As of December 21, 2025, Nelson Mazda of Tulsa stands out as a premier automotive destination in Oklahoma, not just for its extensive inventory of new and used Mazda vehicles, but for a unique, customer-centric business philosophy that sets it apart from traditional dealerships. This dealership, located at 9902 S Memorial Dr, Tulsa, OK, has recently earned the prestigious Mazda President's Club 2024 award, a testament to their exceptional sales performance and commitment to customer satisfaction.
The dealership’s success is built on a foundation of faith, excellent customer service, and a no-hassle approach to car buying. They offer cutting-edge models like the 2025 Mazda CX-5 and 2025 Mazda CX-50, alongside a robust selection of Certified Pre-Owned vehicles, ensuring every guest finds the perfect fit for their driving needs.
The Nelson Family Legacy: Founder Robert Nelson's Profile
The history of Nelson Mazda is rooted in a deep, multi-generational commitment to the Tulsa community, spearheaded by the Nelson family.
- Name: Robert Nelson
- Role: Founder and President of Nelson Auto Group
- Hometown: Born and raised in Tulsa, Oklahoma
- Family Business History: The Nelson family has been active in the automotive retail world for over 50 years.
- Founding Roots: The family business began as Jim Nelson Ford in Tulsa in the late 1950s, founded by Robert’s father, James Nelson.
- Nelson Mazda Establishment: Nelson Mazda was officially built in South Tulsa in December 2004 as part of a new business model for the Nelson Auto Group.
- Business Philosophy: Established the company on "faith in Jesus Christ and excellent customer service," which remains the core guiding principle.
- Current Status: Robert Nelson currently presides over the Nelson Auto Group, which includes five new vehicle franchises across the region.
The 5 Pillars of Nelson Mazda's Unbeatable Customer Experience
Nelson Mazda of Tulsa has cultivated a reputation for being different. This is achieved through a set of unique policies and service standards that directly address common pain points in the car-buying process. These pillars are key to their high customer satisfaction ratings and their recent industry accolades.
1. The Industry-Leading 3-Day/300-Mile Money Back Guarantee
One of the most compelling reasons customers choose Nelson Mazda is their groundbreaking return policy. They offer a "no hassle" 3-day/300-mile money-back guarantee on their vehicles, a policy that effectively eliminates the fear of buying the "wrong car." This commitment to buyer confidence is rare in the automotive industry and is a major trust signal for new customers.
2. The Prestigious Mazda President's Club 2024 Achievement
In a major show of excellence, Nelson Mazda of Tulsa was recognized as a Mazda President's Club 2024 winner. This award is given to a select group of Mazda dealerships that demonstrate superior performance in both sales and customer satisfaction. This recent achievement confirms their status as a top-tier dealer in the nation, providing customers with assurance that they are dealing with an operation that meets Mazda’s highest standards.
3. A Truly Stress-Free, No-Haggle Shopping Environment
The dealership is specifically designed to provide an efficient, stress-free, and no-hassle car shopping experience. The sales team is trained to be informative and transparent, focusing on explaining every detail of the purchase process clearly. This approach has led to numerous positive testimonials, with customers praising the great buying experience and the helpfulness of the sales staff, such as Tanya Fisher, who have been highlighted in recent 2025 reviews.
Why Their Service Department Is a Game-Changer
The commitment to excellence extends far beyond the sales floor. The Nelson Mazda Service Department has implemented modern and transparent practices that redefine the maintenance experience for Mazda owners in Tulsa and the surrounding areas, including Owasso.
4. Cutting-Edge Transparency: The Video Multi-Point Inspection
Nelson Mazda utilizes modern technology to build trust with its service customers. When a vehicle is in the shop, technicians perform a multi-point inspection, and the results are often sent to the customer’s phone via a video. This level of transparency allows customers to see exactly what work is needed, why it's needed, and provides peace of mind. The service people are consistently described as friendly, helpful, and honest by customers.
5. Deep Community and Ministry Partnerships
Nelson Mazda’s foundation is rooted in a mission to serve, which translates into active community support. The company believes in supporting its community, country, and world, and does so through dedicated Ministry Partners. This focus on giving back and operating with a strong ethical compass is a significant factor in why the dealership resonates so deeply with the local Tulsa community, making it more than just a place to buy a car.
Exploring the Nelson Mazda Inventory and Modern Mazda Lineup
With hundreds of vehicles available, Nelson Mazda offers one of the most diverse selections of new and used cars in the Tulsa area. Their inventory is always current, featuring the latest innovations from the Mazda brand.
New Mazda Models Driving Tulsa Forward
The new vehicle lineup showcases Mazda’s commitment to premium design, performance, and technology. Customers are actively exploring the newest models, which include:
- The 2025 Mazda CX-5: A mainstay of the compact SUV segment, known for its luxury-level interior and dynamic handling.
- The 2025 Mazda CX-50: The rugged, adventurous sibling to the CX-5, built for the Oklahoma landscape. The dealership is actively discussing the highly anticipated 2025 Mazda CX-50 Hybrid model, comparing it to competitors like the 2025 Toyota RAV4 Hybrid.
- The 2026 Mazda MAZDA3: Representing the future of the Mazda sedan and hatchback, offering a sophisticated and engaging driving experience.
- The Mazda CX-90: The brand's flagship three-row SUV, providing premium space and power for families.
Certified Pre-Owned and Used Car Excellence
For budget-conscious buyers, the selection of Mazda Certified Pre-Owned vehicles offers the perfect balance of value and reliability. These vehicles undergo rigorous inspections and come with comprehensive warranties, giving customers the confidence of buying a nearly-new vehicle without the new car price tag. The overall used car inventory is vast, with over 400 cars available across various makes and models, all backed by the Nelson standard of quality and the 3-day guarantee.
How to Connect with Nelson Mazda Tulsa Today
Whether you are looking for a new 2025 Mazda, reliable service, or a high-quality used vehicle, Nelson Mazda of Tulsa provides multiple ways to connect.
- Location: 9902 S Memorial Dr, Tulsa, OK 74133
- Sales Hours: 9:00 AM to 7:00 PM (Check for current hours)
- Service Hours: 7:00 AM to 7:00 PM (Check for current hours)
- Online Experience: Customers can browse the full inventory, schedule service appointments, and research the latest Mazda models directly on their official website.
The combination of a decades-long family legacy, a strong ethical foundation, and modern, customer-first policies like the 3-Day Money Back Guarantee and video service inspections firmly establishes Nelson Mazda of Tulsa as a dominant and trusted force in the Oklahoma auto market, a status powerfully validated by their 2024 President's Club recognition.
Detail Author:
- Name : Delphine Watsica
- Username : bednar.effie
- Email : stoltenberg.rosa@crona.biz
- Birthdate : 1989-12-05
- Address : 50520 Courtney Estate Apt. 729 Thompsonberg, SD 85434-1193
- Phone : +1-573-464-0812
- Company : DuBuque-Kassulke
- Job : Radiologic Technologist and Technician
- Bio : Id velit facilis eum. Velit perspiciatis iusto qui quisquam. Rerum officia nihil aspernatur reprehenderit aut.
Socials
tiktok:
- url : https://tiktok.com/@borer1998
- username : borer1998
- bio : Voluptatibus eligendi enim saepe rerum inventore est vero.
- followers : 4924
- following : 666
linkedin:
- url : https://linkedin.com/in/reta.borer
- username : reta.borer
- bio : Ad sunt voluptate velit quae officiis.
- followers : 4567
- following : 1135
twitter:
- url : https://twitter.com/retaborer
- username : retaborer
- bio : Modi impedit itaque eligendi possimus. Odio asperiores rerum quia numquam dolores at dolorum. Est amet est et quas.
- followers : 4477
- following : 576
instagram:
- url : https://instagram.com/rborer
- username : rborer
- bio : Quaerat voluptatum repellendus fugiat quo debitis eos. Provident laboriosam et voluptas enim.
- followers : 6183
- following : 1198
facebook:
- url : https://facebook.com/reta_borer
- username : reta_borer
- bio : Qui dignissimos voluptatem eos rerum aut.
- followers : 2441
- following : 2958
